Panasonic 1 Ton 3 Star Wi-Fi Inverter Split Air Conditioner (Copper, Auto Convertible, 2022 Model, CS/CU-SU12XKYWA, White)

(8 customer reviews)


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Last updated on May 15, 2023 12:14 am
  • Wi-Fi Split AC with Auto Convertible Inverter compressor which adjusts power based on heat load. It is most energy efficient and has lowest-noise operation | Seamless hands-free operation and Voice Control with Auto Convertible Alexa and Google Assistant
  • Capacity: 1 Ton – Suitable for small sized rooms (< = 120 sq ft) | Equipped with Powerful and Dry Mode for different cooling needs
  • Energy Star Rating: 3 Star | Annual Power Consumption: 676.37 kWh | ISEER: 3.95
  • Manufacturer Warranty: 1 Year Comprehensive | 5 years on PCB |10 years on Compressor
  • Copper Condenser Coil with Shield Blu Technology: Anti Corrosion Blue Fin Technology | Enhances durability in high humidity coastal areas
  • Miraie: Connected Living | Voice Control | Smart Diagnosis | Comfortable Sleep Profile | Full Control Anytime Anywhere
  • Smart Diagnosis with One Touch Service: Equipped to detect issues in advance and alert users | Manage e-warranties | One Touch Service Request
  • Indoor Unit Dimension :87(L)|20.4(B)|29(H) | Outdoor Unit Dimension :67.2(L)|24(B)|52(H) | IDU Weight : 9 kg | ODU Weight : 22 Kg
  • Included in the box: 1 Indoor Unit | 1 Outdoor Unit | 1 Remote Controller| User Manual| Warranty Card

Specification: Panasonic 1 Ton 3 Star Wi-Fi Inverter Split Air Conditioner (Copper, Auto Convertible, 2022 Model, CS/CU-SU12XKYWA, White)



‎1095 Watts


Battery Cell Type

‎Zinc Carbon

Batteries Required


Batteries Included


Included Components

‎1 Indoor Unit, 1 Outdoor Unit, 1 Remote Controller, User Manual, Warranty Card




‎Energy Star

Compatible Devices

‎Alexa, Google Assistant


‎230 Volts



Special Features

‎Wi-Fi Air Conditioner, Works with Amazon Alexa and Google Assistant, Voice Control, Smart Diagnosis with One Touch Service, Shield Blu Anti Corrosion Technology, PM 2.5 Filter, Customized Sleep Profiles, Remote Access and Control with Miraie, Stabilizer Free Operation

Form Factor


Part Number


Installation Type

‎Split System

Noise Level

‎37 dB

Annual Energy Consumption

‎676.37 Kilowatt Hours


‎1 Tons

Country of Origin


8 reviews for Panasonic 1 Ton 3 Star Wi-Fi Inverter Split Air Conditioner (Copper, Auto Convertible, 2022 Model, CS/CU-SU12XKYWA, White)

3.5 out of 5
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  1. Naveen Kumar G

    I do quite a bit of research before purchasing any new appliance, and after browsing through the latest releases, features and technology, I opted for this Panasonic AC. Right off the bat, I have to mention that it is a recent purchase, so I don’t know the kind of impact it will have on my electricity bills. Although, admittedly, I use it for almost 14-16 hours a day.

    – Quick and efficient cooling: It won’t even take 30 seconds for the room temperature to start falling. Extremely efficient.
    – Smart features: I only use my Echo Dot to control the AC. There’s no need for even using the remote control. So greater convenience is guaranteed.
    – Excellent options: I’ve used different modes, and all of them offer superior cooling at various points.
    – Price: Easily one of the best ACs at its price point. 1-ton inverter ACs from other brands cost as much as Rs. 45,000, and this is available for around Rs. 32,000 (including smart features).

    I can only, truly point to one con.

    – No outdoor mount: When I purchased the AC, I believed that the outdoor mount inherently came with the entire unit. However, I had to purchase it on the day of installation, which provided some inconvenience, but isn’t a deal-breaker in any way.

    Another important aspect to note is that the lowest temperature the AC can go down to 16 degrees Celsius. I have other ACs in my home from LG, whose lowest temperature is 18 degrees Celsius. So in that aspect, Panasonic has outdone the rest of the brands.

    Safe to say, I’ve got my money’s worth.

    Update: Changing this review as the AC hasn’t been working for the past week or so. The technicians came and tried to refill the refrigerant, but the AC cooled for about 2-3 hours before it stopped cooling. The Panasonic team weren’t initially as responsive, and are now saying they might have to replace the unit. It wasn’t even a month ago that I purchased this unit. Extremely disappointed.

    Edit 2: It has been a month and a half, and I haven’t received a replacement unit as promised by Panasonic. Don’t ever trust their customer service. I spent 30,000 INR for nothing.

    Edit 3: Because of the lockdown, it took the Panasonic team more than 40 days to resolve the issue. Although they wasted at least 10 days for whatever reason. I had to escalate the issue and talk to the regional manager to finally get this taken care of. The outdoor unit was replaced, and since then the AC has worked like a charm. Exceptional cooling while not being too heavy on the pocket. Solely for the AC’s performance, it would be 5 stars.

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  2. Akhilesh

    The media could not be loaded.

    WiFi – you can easily control AC via mobile.
    Price – cheap when compared to other smart ACs

    Noise level – high
    Cooling – Not up to the mark.
    Remote control – outdated
    Design – outdated

    No idea how sleep mode will function.

    It takes too much time to cool 110sqft. So not enery efficient.

    Got error F91 very next day after the installation.
    I have requested for service.

    Update after 3 days: No proper response from Panasonic team. Amazon informed they have arranged technician to check. And its been 5 days no one showed up.

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  3. rasheed

    Good cooling.
    Sleep mode is good
    Installation done on very same day
    product is solid

    AC design is out dated.
    Remote looks very old with scratches and not informative.
    installation guy handled the product roughly, very worst
    wifi is working and LED indicator not at all blinked.
    Customer support is very worst.

    Contacting customer care support every day, saying it will done soon but till now any technician haven’t contacted me.
    Customer care support very very very worst.
    Please don’t go with Panasonic because of worst support experience.
    If you are buying any AC, check whether the customer care services is good at your area other than checking the specificationsof AC.
    I was impressed with WIFI features in this AC at this price range but it was not at all working for me.
    Very very disappointed with Panasonic and their services.

    After technician comes and saying that they have sent wrong remote.. I was like WTF Amazon.

    PS: Amazon, please don’t remove this comment. I hope this comment will help customers.

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  4. Anamika

    I have a Daikin and a Panasonic now. Both are awesome! However the instant throw of cool air of Panasonic AC…n poof vanishes your sweat and exertion! It is an instant hero. I have read lots on the Post Sales installation and I was really worried. But Panasonic AMC was fantastic. Engineer was polite and the charges were also not over the top. So thank you PANASONIC for this beautiful product!

    P.S.: Let me experience more of its’ awesomeness and I will update my experience and review!! Till then prem se bolo Radhe Radhe…!

    March 2022
    I switched it on 17March 2022 n few seconds later it switched off. God knows what is wrong. Let us see what the engineer says. So reducing 1 star.

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  5. Naveen Kumar G

    Trust! One of the best invertor ac to buy at affordable price!

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  6. mehul pagare

    Amazing AC.. its soooo silent you have to look at the ac to see whether it’s on or off. Cooling performance is also very very good it cools effectively and cools very fast. Amazing buy and amazingly fast delivery from amazon and very very fast installation service. AC got installed by Panasonic professonal in 5 hrs after getting the delivery. Delivery peronals are also very polite and knowledgable.

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  7. Jeet M

    Very good product

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  8. rasheed

    Sleep mode very useful ☺️👍

    Best air conditioner
    Very good performance

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    Panasonic 1 Ton 3 Star Wi-Fi Inverter Split Air Conditioner (Copper, Auto Convertible, 2022 Model, CS/CU-SU12XKYWA, White)
    Panasonic 1 Ton 3 Star Wi-Fi Inverter Split Air Conditioner (Copper, Auto Convertible, 2022 Model, CS/CU-SU12XKYWA, White)


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